Terms of Service
Last updated: December 21st 2025
These Terms of Service (“Terms”) govern your use of the website and services provided by Made By Stacey (“we”, “us”, “our”), operated through Big Cartel at madebystacey.co.uk
By accessing our website or placing an order, you agree to be bound by these Terms.
1. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to make a purchase.
2. Products & Descriptions
We make every effort to display product descriptions and images accurately. However, colours and details may vary slightly due to screen settings or handmade production. All products are subject to availability, and we reserve the right to discontinue any product at any time.
3. Orders & Payments
- All prices are listed in [GBP / £] unless stated otherwise.
- Payment must be made in full at the time of purchase.
- Payments are processed securely via Big Cartel and third-party payment providers (such as PayPal or Stripe).
- We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing.
4. Shipping & Delivery
Delivery times and costs are outlined in our Delivery Policy. We are not responsible for delays caused by postal services or events outside our control.
5. Returns & Refunds
Returns and refunds are handled in accordance with our Returns Policy and UK consumer law.
Please note:
- Custom or made-to-order items may be non-refundable unless faulty.
- Customers are responsible for return shipping costs unless the item is faulty.
6. Intellectual Property
All content on this website, including images, logos, text, and designs, is the property of Made By Stacey and may not be copied, reproduced, or used without written permission.
7. User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to interfere with the website’s security or functionality
- Misuse or copy content from the site without permission
8. Limitation of Liability
To the fullest extent permitted by law, Made By Stacey shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Nothing in these Terms limits your statutory rights under UK law.
9. Privacy
Your personal data is handled in accordance with our Privacy Policy, which explains how we collect and use your information.
10. Changes to These Terms
We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of the revised Terms.